Help & Support

Learn how to use LedgerPlus, and get help when you need it.

Getting Started

1

Download and Install

  • LedgerPlus is available on the Google Play Store.
  • Support for the Apple App Store will be released in the future.
Get it on Google Play
Download on the App Store
2

Create Your Account

  • Open the app
  • Tap Create Account
  • Enter your mobile number, business name, mobile no, email id,
  • Create a 4-digit PIN
  • Tap Register
3

Log in Account

  • Open the app
  • Enter your registered mobile number
  • Enter your PIN
  • Tap Login

Customer Management

1

Add a Customer

  • Go to Dashboard
  • Tap Add Customer
  • Enter customer details
  • Tap Add customer
2

Add a credit or debit entries

  • Tap Customer Name to Open customer ledger
  • Tap Add Credit or Add Givan(Debit)
  • Enter amount, date, and note
  • Tap Confirm
3

View a customer’s ledger

  • Open Deshboard Customer List
  • Tap on the customer name
  • You will see full debit & credit history
4

Edit or Delete Customer Profile

  • Tap Custoner Name
  • Open Customer Menu Top Right Corner
  • Tap Edit Profile or DElete
  • Tap Confirm

Managing Transactions

1

Add a credit or debit entries

  • Tap Customer Name to Open customer ledger
  • Tap Add Credit or Add Givan(Debit)
  • Enter amount, date, and note
  • Tap Confirm
2

Edit an Entry

  • Long Press a transaction
  • Choose Edit
  • Edit Amount
  • Confirm Action
3

Delete an Entry

  • Long Press a transaction
  • Choose Delete
  • Confirm Action

Security & Privacy

1

Reset Pin

  • Tap Reset Pin in Login Screen
  • Verify Device Authentication (Finger print, Face unlock, Device PIN / Pattern)
  • Enter a new 4-digit PIN ,Re-enter the PIN to confirm
  • Confirm Action
2

Data Safety

  • All data is stored locally on your device.
  • No data is shared or uploaded.
  • If your device is compromised, stored app data may be at risk.

Troubleshooting

1

App Not open

  • Make sure your internet connection is active.
  • Make sure the app is updated to the latest version.
  • Restart your device if the issue continues.

Backup & Restore

1

Backup Steps:

  • Open the menu from the top-left corner.
  • Go to Settings
  • Under Data Management Tap Export Data.
  • enter a file name.
  • and save the backup file..
2

Restore Steps:

  • Open the menu from the top-left corner.
  • Go to Settings
  • Under Data Management Tap Import Data.
  • Choose the backup file created earlier to restore.
  • restore data successfully.

App Settings & Customization

1

Dark Mode enable or disable :

  • Open the menu from the top-left corner.
  • Go to Settings
  • Under General Settings enable or disable Dark Mode.
2

Biometric Authentication enable or disable :

  • Open the menu from the top-left corner.
  • Go to Settings
  • Under Security Settings enable or disable Biometric Authentication.
3

Change Pin :

  • Open the menu from the top-left corner.
  • Go to Settings
  • Under Security Settings Tap Change Pin .
  • Enter New Pin.
  • Confirm Action.
4

Change Mobile Number:

  • Open the menu from the top-left corner.
  • Go to Settings
  • Under Profile Setting Tap Change Mobile Number .
  • Enter New Mobile No.
  • Confirm Action.
5

Change Email Id :

  • Open the menu from the top-left corner.
  • Go to Settings
  • Under Profile Setting Tap Change Email Id .
  • Enter New Email Id.
  • Confirm Action.
6

Change Currency / Country :

  • Open the menu from the top-left corner.
  • Go to Settings
  • Under Profile Setting Tap Change Currency / Country .
  • Choose Currency / Country .
  • Confirm Action.
7

Edit / Delete Profile:

  • Open the menu from the top-Right corner.
  • Tap Edit Or Delete
  • Confirm Action.

Contact us

If you need further help contact us:

Email: support@ledgerplusapp.in
Or
Fill Support Form Click Here